Principal product designer transforming complex B2B products and services into elegant solutions with strong user adoption and business impact.
Healthcare • 0–to–1 • Mobile/Service Design • B2B2C
Building the First Offering for a Health Platform for People with Multiple Sclerosis
Designed and launched the first offering for a startup, a hybrid mobile app and MS Nurse service. 92% retention rate with patients after 6 months. Finalist for Fast Company’s Innovation by Design.
Data Storage • Dashboard • Data Visualization • B2B
Unifying Disparate SMB Products into an Enterprise Storage Platform
Crafted a unified platform vision that aligned multiple departments around an enterprise monitoring experience. Secured C-suite buy-in and funding for implementation of key features in a pilot, with customers voting 4.2/5 to keep the features.
Human Resources • Service Design • B2B
Streamline Payroll Processes for a Human Resource Platform
Envisioned a payroll experience for customers and internal employees to increase payroll efficiency for 350,000 worksite employees. Initiatives were funded by the CFO, which reduced the payroll timeline by 28%.
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